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Frequently Asked Questions

Hyper Health Wellness Center offers Vitamin IV therapy, functional wellness, and holistic pediatric care in Medina, OH. 

 

Below is a list of our most frequently asked questions. If you do not see your question answered, you can send us an email at support@hyperhealthiv.com. 

  • How much does an IV cost?
    Our IVs start at $79 for hydration + one Hyper Boost. You can learn more about our cocktails and the cost of each by visiting our website - https://www.hyperhealthiv.com/cocktails
  • I'm sick. Can I still come in for an IV?
    Of course! Whether it's cold, flu, COVID symptoms or anything else, we know that some of our clients are feeling "under the weather" and looking for hydration and a nutrient boost to support their immune system. We take precautions to ensure a safe and healthy environment.
  • How do I know which IV is best for me?
    After submitting your new client health intake form, your information will be reviewed by our medical staff. Upon review, we will sit down with you and discuss the best options to help you support your goals.
  • Do you accept insurance?
    While we do not accept insurance, we can provide you with a receipt that you can submit to your insurance carrier and, depending on your coverage, you may be eligible for a reimbursement.
  • Can I use my FSA/HSA?
    Yes! Your FSA/HSA card can be used for IV therapy! Just book your appointment using your card and once your IV is done, we will charge your FSA/HSA card instead of your bank or credit card! Don't have your FSA/HSA card? No problem! Simply submit a copy of your paid invoice that you'll receive from us after your IV and submit a claim form through your benefits administrator for reimbursement!
  • I'm paying cash. Do I still need to enter a credit card when booking?
    You are certainly welcome to pay with cash. In fact, if you pay with cash, we offer a 5% discount on our IV therapies! When scheduling an appointment, you will still need to enter your credit card information. But don't worry, your credit card is only held on file and will only be charged in the event of a late cancellation or no-show. (See our cancellation policy for more information on late cancellation and no-show fees)
  • How long will getting an IV take?
    Every client that we see is different but depending on which IV you revieve, on average, an IV infusion will take 45-60 minutes.
  • How do I reschedule or cancel my appointment?
    Simple! Just click this link to manage your appointment >> https://hyperhealth.intakeq.com/booking?clientArea=1 Enter your email address and you will then receive an access code to login to your account. Once logged in, you will see your upcoming appointments and will have the option to reschedule or cancel the appointment.
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